Please read the following terms and conditions carefully before registering, browsing, downloading or using the site. By using the site or by using our services, you agree to be bound by these terms and conditions set forth below including any additional guidelines and future modifications that we implement from time to time. If at any time you do not agree to these terms and conditions or do not wish to be bound by these terms and conditions, you may refrain from using the site and immediately terminate your use of the services.
The Terms and Conditions (as may be amended from time to time) is a legal contract and an agreement between you, an individual customer, member, user, or beneficiary of this service of at least 18 years of age ("You"), and razapay.in(together with its subsidiaries and other affiliates, "us", "we", " razapay.in"), regarding Your use of our prepaid mobile/DTH recharge services (known as "Service") to purchase prepaid mobile/DTH recharge (known as "Recharge") and related Services on our website razapay.in(known as the "Site"). razapay.in.in reserves the right, at its sole discretion, to revise, add, or delete portions of these terms and conditions any time without further notice which shall be your responsibility to visit from time to time in order to stay abreast of any changes that the "Site" may introduce. The services hereunder are offered by razapay.in, located at:
you shall be at least 18 years of age or over to register and avail the services of the "Site". You represent and warrant that he/she has the right, authority, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement. You shall not impersonate any person or entity, or falsely state or otherwise misrepresent identity, age or affiliation with any person or entity. The "Site" may terminate the registration of the "User", and any content or information that You have posted on the "Site" and/or prohibit You from using or accessing the Service or the Site (or any portion, aspect or feature of the Service o+r the Site) for any reason including the reasons stated above, at any time in its sole discretion, with or without notice, including without limitation if it believes that you are under 18 years of age.
Account Passwords and Registration You agree that the information You provide to razapay.inon registration and at all other times, including payment, will be true, accurate, current, and complete. You also agree that you will ensure that this information is kept accurate and up-to-date at all times. If You have reason to believe that Your Account is no longer secure (e.g., in the event of a loss, theft or unauthorized disclosure or use of Your account ID, PIN, Password, or any credit, debit or prepaid cash card number or netbanking login/password, if applicable), then You agree to immediately notify razapay.inand indemnify razapay.infrom any liabilities that may arise from the misuse of Your Account.
By using the Services you agree not to:
impersonate any person or entity, falsely claim or otherwise misrepresent an affiliation with any person or entity, or access the accounts of others without permission, forge another persons' digital signature, misrepresent the source, identity, or content of information transmitted via the Services, perform any other similar fraudulent activity or otherwise purchase Recharge with what we reasonably believe to be potentially fraudulent funds; infringe our or any third party's intellectual property rights, rights of publicity or privacy; post or transmit any message which is libelous, defamatory or which discloses private or personal matters concerning any person; refuse to cooperate in an investigation or provide confirmation of Your identity or any other information You provide to razapay.in; reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Services or any part thereof, except and only to the extent that such prohibition is expressly prohibited by applicable law notwithstanding this limitation; interfere or disrupt this Site or networks connected to this Site take any action that imposes an unreasonably or disproportionately large load on our infrastructure/ network; forge headers or manipulate identifiers or other data in order to disguise the origin of any content transmitted through our Site or to manipulate your presence on our Site; sell the Services, information, or software associated with or derived from it; breach this Agreement or any other razapay.inagreement or policy; provide false, inaccurate or misleading information; use the Site to collect or obtain personal information, including without limitation, financial information, about other users of the Site; purchase Recharge with what razapay.inreasonably believes to be potentially fraudulent funds; use the Services in a manner that results in or may result in complaints, disputes, reversals, charge backs, fees, fines, penalties and other liability to razapay.in, a third party or You; use the Services in a manner that razapay.inor any payment card network reasonably believe to be an abuse of the payment card system or a violation of payment card network rules; take any action that may cause razapay.into lose any of the Services from its service providers, Telcos, payment processors or other suppliers;
Third Party Sites, Products and Services; Links
The Services and/or the Site may include links or references to other web sites or services solely as a convenience to users ("Reference Sites"). razapay.indoes not endorse any such Reference Sites or the information, materials, products, or services contained on or accessible through Reference Sites. In addition, Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Services and/or the Site are solely between You and such entity. Access and use of reference sites, including the information, materials, products, and services on or available through reference sites is solely at your own risk.
Termination; Agreement Violations
You agree that razapay.in, in its sole discretion, for any or no reason, and without penalty, may suspend or terminate Your account (or any part thereof) or Your use of the Services and remove and discard all or any part of Your account, Your user profile, or Your recipient profile, at any time. razapay.inmay also in its sole discretion and at any time discontinue providing access to the Services, or any part thereof, with or without notice. You agree that any termination of Your access to the Services or any account You may have or portion thereof may be effected without prior notice, and You agree that razapay.inwill not be liable to You or any third party for any such termination. Any suspected fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies razapay.inmay have at law or in equity. Upon termination for any reason, You agree to immediately stop using the Services.
Limitation of Liability and Damages
In no event will razapay.inor its contractors, agents, licensors, partners, or suppliers be liable to you for any special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including without limitation lost business opportunities, lost revenues, or loss of anticipated profits or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever) arising out of or relating to (i) this agreement, (ii) the services, the site or any reference site, or (iii) your use or inability to use the services, the site (including any and all materials) or any reference sites, even if razapay.inor a razapay.inauthorized representative has been advised of the possibility of such damages. In no event will razapay.inor any of its contractors, directors, employees, agents, third party partners, licensors or suppliers' total liability to you for all damages, liabilities, losses, and causes of action arising out of or relating to (i) this agreement, (ii) the services, (iii) your use or inability to use the services or the site (including any and all materials) or any reference sites, or (iv) any other interactions with razapay.in, however caused and whether arising in contract, tort including negligence, warranty or otherwise, exceed the amount paid by you, if any, for using the portion of the services or the site giving rise to the cause of action or one thousand rupees (rs.1000), whichever is less. You acknowledge and agree that razapay.inhas offered its products and services, set its prices, and entered into this agreement in reliance upon the warranty disclaimers and the limitations of liability set forth herein, that the warranty disclaimers and the limitations of liability set forth herein reflect a reasonable and fair allocation of risk between you and razapay.in, and that the warranty disclaimers and the limitations of liability set forth herein form an essential basis of the bargain between you and razapay.in. razapay.inwould not be able to provide the services to you on an economically reasonable basis without these limitations. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitations or exclusions may not apply to you. In such cases, razapay.in's liability will be limited to the fullest extent permitted by applicable law. This paragraph shall survive termination of this agreement.
you agree to indemnify, save, and hold razapay.in, its affiliates, contractors, employees, officers, directors, agents and its third party suppliers, licensors, and partners harmless from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to your use or misuse of the services or of the site, any violation by you of this agreement, or any breach of the representations, warranties, and covenants made by you herein. razapay.inreserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify razapay.in, including rights to settle, and you agree to cooperate with razapay.in's defense and settlement of these claims. razapay.inwill use reasonable efforts to notify you of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it. This paragraph shall survive termination of this agreement.
Disclaimer; no warranties
to the fullest extent permissible pursuant to applicable law, razapay.inand its third-party partners, licensors, and suppliers disclaim all warranties, statutory, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary rights. No advice or information, whether oral or written, obtained by you from razapay.inor through the services or the site will create any warranty not expressly stated herein. You expressly acknowledge that as used in this section, the term " razapay.in" includes razapay.in's officers, directors, employees, shareholders, agents, licensors, subcontractors and affiliated companies.you ackknowledge that razapay.inis a reseller and is not liable for any 3rd party (telcos & suppliers) obligations due to rates, quality, and all other instances, whether to any such telco's subscribers or otherwise. You expressly agree that use of the services and the site is at your sole risk. It is your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services, merchandise and other information provided through the site or on the internet generally. We do not warrant that the service will be uninterrupted or error-free or that defects in the site will be corrected. The services and the site and any data, information, third party software, reference sites, services, or software made available in conjunction with or through the services and the site are provided on an "as is" and "as available," "with all faults" basis and without warranties or representations of any kind either express or implied. razapay.in, and its third party suppliers, licensors, and partners do not warrant that the data, razapay.insoftware, functions, or any other information offered on or through the services, the site or any reference sites will be uninterrupted, or free of errors, viruses or other harmful components and do not warrant that any of the foregoing will be corrected. razapay.inand its third party suppliers, licensors, and partners do not warrant or make any representations regarding the use or the results of the use of the services, the site or any reference sites in terms of correctness, accuracy, reliability, or otherwise. you understand and agree that you use, access, download, or otherwise obtain information, materials, or data through the services, the site or any reference sites at your own discretion and risk and that you will be solely responsible for any damage to your property (including your computer system and device) or loss of data that results from the download or use of such material or data. We do not authorize anyone to make any warranty on our behalf and you should not rely on any such statement. This paragraph shall survive termination of this agreement. In no event will razapay.inbe liable for any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use the site.
Ownership; proprietary rights
the services and the site are owned and operated by razapay.inand/or third party licensors. The visual interfaces, graphics, design, compilation, information, computer code (including source code and object code), products, software, services, and all other elements of the services and the site provided by razapay.in(the "materials") are protected by indian copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws. As between you and razapay.in, all materials, trademarks, service marks, and trade names contained on the site are the property of razapay.inand/or third party licensors or suppliers. You agree not to remove, obscure, or alter razapay.inor any third party's copyright, patent, trademark, or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through the services. Except as expressly authorized by razapay.in, you agree not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of the materials. razapay.inreserves all rights not expressly granted in this agreement. If you have comments regarding the services and the site or ideas on how to improve it, please contact us on info@ razapay.in.in or send us a message on the contact us page. Please note that by doing so, you hereby irrevocably assign to razapay.in, and shall assign to razapay.in, all right, title and interest in and to all ideas and suggestions and any and all worldwide intellectual property rights associated therewith. You agree to perform such acts and execute such documents as may be reasonably necessary to perfect the foregoing rights.
razapay.inmay elect to resolve any dispute, controversy or claim arising out of or relating to this agreement or service provided in connection with this agreement by binding arbitration in accordance with the provisions of the indian arbitration & conciliation act, 1996. Any such dispute, controversy or claim shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in pindwara, india and judgment on the arbitration award may be entered in any court having jurisdiction thereof. All administrative fees and expenses of an arbitration will be divided equally between you and us. In all arbitrations, each party will bear the expense of its own lawyers and preparation. The language of arbitration shall be english.
Governing law and forum for disputes
except as otherwise agreed by the parties or as described in the arbitration section above, you agree that any claim or dispute you may have against razapay.inmust be resolved by a court situate in pindwara, india. This agreement shall be governed by the laws of india, without giving effect to any principles of conflicts of law.
if any provision of this agreement is held to be unlawful, void, invalid or otherwise unenforceable, then that provision will be limited or eliminated from this agreement to the minimum extent required, and the remaining provisions will remain valid and enforceable.
this agreement, and any rights granted hereunder, may not be transferred or assigned by you without our prior written consent which may be withheld in our sole discretion, but may be assigned by us without restriction. Any assignment attempted to be made in violation of this provision shall be void and of no effect. Refund Policy for B2B Customer :-
B2B customer, takes the balance. In any event, the balance will not return.
Changes to the terms and conditions
the site may amend its terms and conditions at any time, at its sole discretion.
1. Incase of any recharges done on prepaid postpaid and DTH services and if customer receives confirmation message and service is not receives by customer then RazaPay will not be responsible for it.
2. Blocking (Non Refundable) amount for Super Distributor is Rs. 1000.00, For Distributor is Rs. 500.00, and For Retailer is Rs. 100.00
3. If any ID will be inoperative for 3 months continuously then the ID will be suspended without any prior notice and RazaPay will not responsible for the outstanding balance in that ID
4. For any service/ complain Contact Us:: Timing Monday to Saturday - 10 A.M to 7 P.M
5 RazaPay can withdraw their agreement without any prior notice subject to performance of Super Distributors, Distributors and FOS
6. Once RazaPay bank account will be credited then within 4 hours value transfer of Super Distributors, Distributors, Retailer and FOS will be done
7. RazaPay will not be responsible for balance debited from retailer account due to any circumstances.
8. If does not do any transaction to customer in that case RazaPay will not be responsible for any indirect transaction between Super Distributor, Distributor, FOS , Retailer and customer.
9. RazaPay will not be responsible any incorrect transactions.
10. All the disputes will be subject to ALLAHABAD jurisdiction Only.